I decided to switch to a recurring subscription model for my WordPress themes, as I have been providing regular monthly updates and advanced support. This decision will help me keep updating and maintaining the themes on a regular basis, and I will be able to provide more valuable support to all active customers.
The first theme to get subscriptions is Noir UI (no longer available), with the other themes getting the upgrade in the next few weeks.
Note: We have a new WordPress theme available — Saturn!
Theme subscription terms of service
My themes focus on both small/brochure sites and on large, corporate sites.
Why Choose Our WordPress Themes?
- Lean and Efficient Code: Our themes are not bloated with unnecessary code, ensuring optimal performance and faster loading times.
- Unique Focus: Each theme is crafted with a unique focus, addressing specific needs rather than being a one-size-fits-all solution.
- Tailored Solutions: Unlike generic themes, our products are not a 1-million-in-one solution. They are designed with precision and attention to detail.
- Extensive Experience: With a history of working with thousands of customers, websites, and companies, we bring a wealth of experience to every theme we create.
- No Workarounds or Hacks: Our themes are developed without the need for workarounds, hacks, or additional coding, ensuring a seamless and reliable user experience.
- Customer-Centric Approach: We value our customers and prioritize their satisfaction by providing top-notch themes and dedicated support.
Privacy policy
In case of administrative access for support purposes, I do not save your details, your credentials or any confidential information supplied for purchased services. After customer confirmation, they are immediately discarded and any future access will require customer action and approval.
Support policy
Support is guaranteed for the active subscription period, and it applies to any theme-specific or related issue, free of charge.
Refund policy
Refunds are granted only if the installed or applied fix generates a fatal error or fails to work with my theme or plugin. In these cases, I try to advise and/or fix the installation free of charge.
Before approving a refund request, I:
- Talk to the customer to see if I can help them, free of charge.
- Provide an extensive audit as to what is malfunctioning on a hosting level, so that they can forward an email to their hosting administrator.
Photo by Benjamin Rauls on Unsplash
