I’m building awesome WordPress plugins and themes. If you’re interested in giving feedback, reporting a bug, or have a feature request you want to talk about, then let me know.
Thank you for the purchase and registering to my support system. If you have any questions or difficulties with an item, please read the related documentation below.
Note: I only offer support for my themes and plugins, features and functionality unique to my items. Please note that I cannot assist with general WordPress support or provide you with theme modifications and customizations in any capacity within my complimentary theme support.
Support Terms
- Before you ask, please check each item’s documentation and FAQ (if available) to see if your answer is already there.
- Average response time is less than 24 hours. In some cases, the waiting time can be up to 48 hours.
- Basic knowledge of HTML, CSS, JavaScript, and WordPress is required. Lessons are beyond my support scope.
- Providing specific support for third-party plugins is not included in my support.
- Customizing themes is not included in my support.
- Note that if the plugin or theme you are looking for support for is not listed, then I am not offering support.
Frequently Asked Questions
Q: Do you offer a free trial?
A: No, I do not offer a free trial at the moment. I am offering a front-end demo, back-end screenshots and as many How-To articles as I can.
Documentation
- Active Analytics Documentation – Complete Setup & Feature Guide
- Active Contacts Documentation
- eCards Documentation
- Event Tracking Documentation – Active Analytics for WordPress
- Foundry Documentation
- ImagePress – How to build a simple photo contest website with WordPress and ImagePress
- ImagePress Documentation
- Lighthouse Documentation
- W3P SEO Documentation